ice_cube210
VIP Member
Hello All,
I am having trouble installing the SM agent for 9.1.3.3 on my Windows 2008 Enterprise Server. The server currently runs tools 8.98 ES and SM agent.
The "update agent" from SM console fails. So I downloaded the agent install from the SM console and it installs fine (updating the existing JDE_HOME) but the windows service fails to start. I get the standard Error 1053 "The service did not respond to the start or control in a timely fashion"
Same results if trying to install a completely new JDE_HOME also.
I had a similar issue before with 9.1.3.1 and oracle support gave me an installation file that worked, they suspected the one we had to be corrupt.
I have the call open with Support but thought I would check on here to see if any one faced this issue ?
Thanks in advance
I am having trouble installing the SM agent for 9.1.3.3 on my Windows 2008 Enterprise Server. The server currently runs tools 8.98 ES and SM agent.
The "update agent" from SM console fails. So I downloaded the agent install from the SM console and it installs fine (updating the existing JDE_HOME) but the windows service fails to start. I get the standard Error 1053 "The service did not respond to the start or control in a timely fashion"
Same results if trying to install a completely new JDE_HOME also.
I had a similar issue before with 9.1.3.1 and oracle support gave me an installation file that worked, they suspected the one we had to be corrupt.
I have the call open with Support but thought I would check on here to see if any one faced this issue ?
Thanks in advance