alphab3at
Member
Hi does anyone know why PRR didn't work on this?
or what is the cause why all amounts relieved were gone when PRR was performed.
Before PRR, current issue: Account is already closed, purchase order is also closed already but there are still quantity open in the open commitment (this should be 0 already since PO was fully received). I've looked into the history of the PO and there was a reversal causing an incorrect commitment.
We've also encountered similar commitment issues like this which caused by reversals but PRR fixed it. Now, i don't know why PRR wouldn't work on this.
When PRR is performed. Data selection: R43199P AID of the account and LT = PA, R00993 - AID, R00932 - AID)
Please help, we have 2 similar issues regarding this one.
or what is the cause why all amounts relieved were gone when PRR was performed.
Before PRR, current issue: Account is already closed, purchase order is also closed already but there are still quantity open in the open commitment (this should be 0 already since PO was fully received). I've looked into the history of the PO and there was a reversal causing an incorrect commitment.
We've also encountered similar commitment issues like this which caused by reversals but PRR fixed it. Now, i don't know why PRR wouldn't work on this.
When PRR is performed. Data selection: R43199P AID of the account and LT = PA, R00993 - AID, R00932 - AID)
Please help, we have 2 similar issues regarding this one.