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Workflow & External mail

Hi List,

When I receive an external mail from JDE workflow process, the “From” e-mail id is always either of the following irrespective of who is sending.
1- JDE_System@jdedwards.com
2- Workflow@jdedwards.com

But what I want is Sender’s e-mail should appear in “From” address instead of those default addresses.
Here sender means the person who is initiating the workflow process. Is there any set up required for this at sender’s end?
In JDE.INI(on client) under [jde-mail] section, there are some default rules with the above mentioned addresses. If I change there, then what I feel is it will be hard-coded. But I never tried this option.

Any suggestions and tips would be very much appreciated.


Regards,
Nibedita Panigrahi,
OneWorld Consultant,
B7331, SP6, Windows NT, SQL Server 7,
HCL Perot Systems,
India
 

David Robertson

Reputable Poster
Hi Nibedita,

I am just getting into workflow myself, but I think you are on the right track with the JDE.INI file. Those email addresses appear in there by default, and I think they are the cause of your problem. And yes, it does appear to be hardcoded that way. Not sure how you'd handle workflow message from a TSE environment.

Regards,
Dave
 

crowd_controller

Active Member
Nibedita,

The last time i tried it with Madhusudan i could get the senders name to be
displayed, i think we changed those defaulit ones.

Best Rgds..sid

Siddhartha Arya
Associate
HPS Global Systems Pte. Ltd
#14 Prudential Tower, Cecil Street
Singapore
+65-93817263

=====
Work like you don't need the money. Love like you've never been hurt.
Dance like nobody's watching.

----Original Message Follows----
From: nibeditanayak <nibeditapanigrahi@hotmail.com>
Reply-To: jdeowdev@jdelist.com
To: jdeowdevml@jdelist.com
Subject: Workflow & External mail
Date: Tue, 17 Jul 2001 06:31:47 -0700 (PDT)

Hi List,

When I receive an external mail from JDE workflow process, the “From”
e-mail id is always either of the following irrespective of who is sending.
1- JDE_System@jdedwards.com
2- Workflow@jdedwards.com

But what I want is Sender’s e-mail should appear in “From” address instead
of those default addresses.
Here sender means the person who is initiating the workflow process. Is
there any set up required for this at sender’s end?
In JDE.INI(on client) under [jde-mail] section, there are some default rules
with the above mentioned addresses. If I change there, then what I feel is
it will be hard-coded. But I never tried this option.

Any suggestions and tips would be very much appreciated.


Regards,
Nibedita Panigrahi,
OneWorld Consultant,
B7331, SP6, Windows NT, SQL Server 7,
HCL Perot Systems,
India

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Hi Siddhartha,

If you change those default ones, then those changed addresses will be appearing instead of JDE irrespective of the sender.But I want to have it dynamically means whoever is initiating the process, his e-mail address(tied with AN8 which is from user profile) should appear.

If you have done it, please write in details.

Regards,
Nibedita Panigrahi,
OneWorld Consultant,
B7331, SP6, Windows NT, SQL Server 7,
HCL Perot Systems,
India
 

David Robertson

Reputable Poster
I did some testing with this in B7332. After pulling apart the code, it seems that the "FROM" address is supposed to come from the employees address book number (from their profile), Who's Who line 0 (zero), Remark field. However, after setting this up, I now get a blank "FROM" address.

Any more advice from anyone else??

I also talked to our IT guy, and it seems that for the TSE users, we already have individual JDE.INI files set up, which are copied in at log-in, so putting the individuals email addresses in there would not be to much of a problem, just a pain to administer.

Fat clients should be able to do something similar, so you could work around if it must be hard coded in the JDE.INI file.

Just not very elegant.
 
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