Frosty the Coder
Legendary Poster
Posted Payables Voucher won\'t post VOID journal entry - out of balance
A payables voucher batch was keyed and posted to the GL.
Afterwords, two vouchers required VOIDING (V in GLRE) as the gross amount changed.
The user keyed the voids, but they won't post as they are "out of balance".
They are in the same batch as the original (posted) vouchers so the batch really DOES balance.
The originals are not being picked up (as they are already posted), so I get an "out of balance".
Looking at the data, and talking to the users, this has worked prior to this particular batch.
I'm looking for ideas as to why this one is failing,
and how to correct it w/OUT doing anything custom.
Would any of you financial folk be so very kind as to point me in the right direction?
Is this a case where I should tell them to "Post an out of balance batch"?
What nastiness might this create if I do so?
Please AND Thanks
Dazed AND Confused
Gene
A payables voucher batch was keyed and posted to the GL.
Afterwords, two vouchers required VOIDING (V in GLRE) as the gross amount changed.
The user keyed the voids, but they won't post as they are "out of balance".
They are in the same batch as the original (posted) vouchers so the batch really DOES balance.
The originals are not being picked up (as they are already posted), so I get an "out of balance".
Looking at the data, and talking to the users, this has worked prior to this particular batch.
I'm looking for ideas as to why this one is failing,
and how to correct it w/OUT doing anything custom.
Would any of you financial folk be so very kind as to point me in the right direction?
Is this a case where I should tell them to "Post an out of balance batch"?
What nastiness might this create if I do so?
Please AND Thanks
Dazed AND Confused
Gene