MS Word file attachment in Statement of Account is not printing

[delosr]

Hi All,

I am having issues of printing my Word document that I set up in the Work With Letter Text (P03B2801)as an attachment to our Statement of Account. However, if I type it as a text it is working. I want to attach the Word document as I have formatted fonts and boxes in the document.

Please help, We are using JDE E1 8.12

Thanks'
Ray