8.97.1.2 Server Manager can't pull up Call Object Kernel information

8.97.1.2 Server Manager can\'t pull up Call Object Kernel information

We are experiencing an issue where we are getting an error stating that Server Manager is unable to connect to certain Call Object Kernels from within Runtime Metrics. This is intermittent and does not affect all Call Object Kernels, just some. The only solution we have found is to bounce EOne services.

Has anyone run into this issue? Do you have a fix??

We are on 8.97.1.2. Our servers are on Solaris 10.

Matthew

Re: 8.97.1.2 Server Manager can\'t pull up Call Object Kernel information

Adding the following to the jde.ini of the server in questions's Default JVM Options may do the trick:

–Xmx512m

You can add this to the jde.ini via Server Manager under Configuration -> General Settings -> JVM Configuration -> Default JVM Options or directly in the jde.ini in the [JDE JVM] section (set DefaultOptions=–Xmx512m). Once this change has been made, it will take effect once services are restarted.