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Vertex / JDE Cache error


We have an SL order type that is throwing errors as follows;

Order Number 2392946, Order Type SL contains errors issued by Sales Update R42800.

after drilling down we find; A record does not exist in cache Quantum CacheTaxParm matching key passed in for the fetch.

We tried turning on Vertex logging from Constants but nothing was created. Any hints. We're on version 3.1.5