Time
Member
Good day everybody
environment as follows:
Release: 811SP1
Service Pack: 8.95 D1
Platform/Database: AIX 5.3 and db2 8.1.1.58
Problem as follows:
When user needs to approve purchase orders, he opens up the approve screen, it defaults his address book number, * for branch plant. He clicks find – process takes about 10 to 18 minutes, searches through about 8000 rows to bring back about 55 or so unapproved items. When I logged in on his computer and searched for my outstanding orders, it took about 10 to 15 seconds to bring back 60 odd unapproved items – about 5 seconds longer than working at head office where the server are located(user is in another city).
Solutions attempted:
1. Delete user and clear user overrides. Recreate user as was. Still same issue.
2. Delete user. Add new user with username different to original.
Still same issue
The is no problem with the pc as we have logged in on his pc with another user and done the search fine as stated above so this also indicates no connectivity issues
will greatly appreciate any indeas on how to resolve.
Could this possibly be related to the users address book entry? This would then mean that the address book entry must also be deleted and re-added?
thanks
environment as follows:
Release: 811SP1
Service Pack: 8.95 D1
Platform/Database: AIX 5.3 and db2 8.1.1.58
Problem as follows:
When user needs to approve purchase orders, he opens up the approve screen, it defaults his address book number, * for branch plant. He clicks find – process takes about 10 to 18 minutes, searches through about 8000 rows to bring back about 55 or so unapproved items. When I logged in on his computer and searched for my outstanding orders, it took about 10 to 15 seconds to bring back 60 odd unapproved items – about 5 seconds longer than working at head office where the server are located(user is in another city).
Solutions attempted:
1. Delete user and clear user overrides. Recreate user as was. Still same issue.
2. Delete user. Add new user with username different to original.
Still same issue
The is no problem with the pc as we have logged in on his pc with another user and done the search fine as stated above so this also indicates no connectivity issues
will greatly appreciate any indeas on how to resolve.
Could this possibly be related to the users address book entry? This would then mean that the address book entry must also be deleted and re-added?
thanks