ngbl
Member
Need help. Anybody come across this situation, please share your experience. Our client is running OW Xe without upgrade 1. Message displayed on certain clients workstation 'Software licence will expire in 6 days' So, we called for a latest SPC code which was applied successfully to the server.
However some clients workstation still encounters message that software licence will expire in 6 days. We have tried to reset client security to get new authorization code but message displayed was 'authorization code not available'.
So we tried to install new environment where system will prompt for new authorisation code and we still get the same error message 'authorisation code not available'.
Finally we uninstall the current packages in the client and re-install them. This works fine. But we would like to solve this without the uninstall and re-install option.
Bee Lay
However some clients workstation still encounters message that software licence will expire in 6 days. We have tried to reset client security to get new authorization code but message displayed was 'authorization code not available'.
So we tried to install new environment where system will prompt for new authorisation code and we still get the same error message 'authorisation code not available'.
Finally we uninstall the current packages in the client and re-install them. This works fine. But we would like to solve this without the uninstall and re-install option.
Bee Lay