RE: Citrix Freezes\Drops

tnelipov

Active Member
RE: Citrix Freezes\\Drops

Steve -

When we experienced memory violations with Citrix users, it was often
related to JDE code / bugs. We had problems with down sessions in Citrix
which were solved by service packs and patches.

If down sessions are a problem, let me know and I can give more detail.

Tony Nelipovich

==================


The Saga Continues...
I last posted a description of memory violations and application freeze-ups
on our 30+ Citrix XP servers with 300+ users. We are averaging approximatley
40-50 memory violation messages a day across the farm and 30 HelpDesk calls
reporting hung sessions (many more probably happen but don't get called in).
Suggestions such as upgrading to IE 5.5 SP2 and deleting user overrides
helped a bit, but the same errors still occur and we are still working on
the issue. I realize that an error free environment will not exist, but I
would like to know how often this happens in other JDE environments and if
anyone has actually put a number on an acceptable amount of
disconnected\frozen sessions in a thin-client environment.

Thanks,

Steve


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Re: RE: Citrix Freezes\\Drops

Tony,
I guess I am not sure what you mean by down sessions. My users will either have there screen frozen, a memory violation error pop up which throws them out or it just freezes up and throws them out...in all cases it usually ends up with the user being in a disconnected state on the Citrix server and a memory violation message in the Event Viewer. Is this kind of what you were seeing?

Thanks,

Steve
 
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