Can't signon after Web server inactivity

llynch

Member
Can\'t signon after Web server inactivity

Users are getting "An unknown JAS sign in error has occured" messages when they try to login early in the morning. If I recycle the instance, the problem goes away until the next morning.

We are on:

E1 8.12
Tools 8.97.13
---------------
SQL 2005 64 bit
Windows 2003 R2 SP1 64 bit

Here is an entry from the Web server:

05 Dec 2008 03:58:36,067 [Line ?] [SEVERE]-[JAS]Exception occured in the JDESignon.jdeSignon() :BuildUserSession Failed. com.jdedwards.database.base.JDBException: [SQL_EXCEPTION_OCCURRED] An SQL exception occurred: The connection is closed..

Any help is appreciated!
 
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