James Monroe
Active Member
Good afternoon. Wanted to see if this rang a bell with anyone. We use the embedded BI Publisher in JDE to print checks. These checks automatically print as defined in the Report Definition delivery options. We are seeing periodically that a check batch will not print. Reviewing the Delivery info from Submitted jobs/View Report Definition, we will see ' Communication Failure' for those that did not print. When there is no Comm Failure, it says Submitted. If we do a Redeliver, it will then print.
We are on E1 9.2, tools 9.2.3.4. One other note, our Enterprise Server is hosted by an offsite third party host service, the print server is on AWS. So it would seem that intermittently when JDE sends check output to the print server it cannot reach the print server and fails. JDE has processed 39 check batches since April 1, 3 have failed with the Comm Failure.
Any thoughts would be appreciated.
We are on E1 9.2, tools 9.2.3.4. One other note, our Enterprise Server is hosted by an offsite third party host service, the print server is on AWS. So it would seem that intermittently when JDE sends check output to the print server it cannot reach the print server and fails. JDE has processed 39 check batches since April 1, 3 have failed with the Comm Failure.
Any thoughts would be appreciated.