antoine_mpo
Reputable Poster
Hi list,
Our production platform is out-sourced, and so i don't take care of it. But since a few days, it's a real mess !!
The system is slow, and everyday (not at any particular time) whenever, the system is getting extremely slow and at the end unavailable for a few minutes, and it's getting ok after, without any particular process to solve it.
We use web client (2 web servers using Webshpere load balancing - "clone" as they say), windows platforms (oracle server, jde server, bsfn server, ube server, printing server) and a html compression device (BoostEdge).
When the system is unavailable, after a very long time we get 2 errors messages from BoostEdge :
error #503 (gateway timeout)
error #504 (service unavailable).
But it's not a boostedge issue (when you try to connect locally, it's not working neither).
There are "expert" that are auditing hardware, network, oracle, ... but they don't seem to find what's wrong.
Does someone ever meet those kind of symptoms ?
Any ideas or clue ?
It's not that i want to help the out-sourcing company (hey, they now do the most part of my previous work as an jde/system administrator !), but it's for our end-users !!
They really can't work for several days !!
Thanks for your help.
Our production platform is out-sourced, and so i don't take care of it. But since a few days, it's a real mess !!
The system is slow, and everyday (not at any particular time) whenever, the system is getting extremely slow and at the end unavailable for a few minutes, and it's getting ok after, without any particular process to solve it.
We use web client (2 web servers using Webshpere load balancing - "clone" as they say), windows platforms (oracle server, jde server, bsfn server, ube server, printing server) and a html compression device (BoostEdge).
When the system is unavailable, after a very long time we get 2 errors messages from BoostEdge :
error #503 (gateway timeout)
error #504 (service unavailable).
But it's not a boostedge issue (when you try to connect locally, it's not working neither).
There are "expert" that are auditing hardware, network, oracle, ... but they don't seem to find what's wrong.
Does someone ever meet those kind of symptoms ?
Any ideas or clue ?
It's not that i want to help the out-sourcing company (hey, they now do the most part of my previous work as an jde/system administrator !), but it's for our end-users !!
They really can't work for several days !!
Thanks for your help.