badrudubradu
Member
Hi all,
Yesterday, due to some technical circumstance, we had to restart our production server.
Suddenly, this error code appeared after the server has been restarted:
- Whenever we make a new Sales Order from P4210|ZJDE0001 application, this error message always appeared :
Record Invalid
A form level error has occurred.
CAUSE: The record being processed either already exists for an 'ADD'
function or does not exist for an 'INQUIRY', 'CHANGE' or
'DELETE' function.
RESOLUTION: If you are attempting to inquire, change or delete a record you
previously added, there may be data base problems in your
production library. You should notify your data processing
department.
What I've checked and tried so far :
- I checked table F4211 and F4210, didn't find any record that has same primary key. Next number also working fine.
- If I change the line type from "S" to "N" when the error message appeared, the error disappeared and the transaction can be saved.
- If I change the line number to any number that is not "1.000" ( for example, I changed the line number to "2.0000" ), the error message also disappeared even when the line type is "S". And if I change the line number back to "1.000" the transaction can still be saved succesfully.
So maybe the error message only appeared whenever I try to make a Sales Order with linetype "S" and line number of "1.000".
For temporary solution, I've advised the Sales Department to use line number "10.000", "20.000", "30.000" ..... so they can continue their sales transaction.
Any help is much appreciated, and If you have experienced the same problem I hope you can share your fix / solution.
Thank you for your fix / help / solution.
Yesterday, due to some technical circumstance, we had to restart our production server.
Suddenly, this error code appeared after the server has been restarted:
- Whenever we make a new Sales Order from P4210|ZJDE0001 application, this error message always appeared :
Record Invalid
A form level error has occurred.
CAUSE: The record being processed either already exists for an 'ADD'
function or does not exist for an 'INQUIRY', 'CHANGE' or
'DELETE' function.
RESOLUTION: If you are attempting to inquire, change or delete a record you
previously added, there may be data base problems in your
production library. You should notify your data processing
department.
What I've checked and tried so far :
- I checked table F4211 and F4210, didn't find any record that has same primary key. Next number also working fine.
- If I change the line type from "S" to "N" when the error message appeared, the error disappeared and the transaction can be saved.
- If I change the line number to any number that is not "1.000" ( for example, I changed the line number to "2.0000" ), the error message also disappeared even when the line type is "S". And if I change the line number back to "1.000" the transaction can still be saved succesfully.
So maybe the error message only appeared whenever I try to make a Sales Order with linetype "S" and line number of "1.000".
For temporary solution, I've advised the Sales Department to use line number "10.000", "20.000", "30.000" ..... so they can continue their sales transaction.
Any help is much appreciated, and If you have experienced the same problem I hope you can share your fix / solution.
Thank you for your fix / help / solution.