wsellers
Active Member
Good Day List Users
I have a perplexing issue the I believe you can help with. We've recently gone live with three new facilities. The main facility is a manufacturing plant and all our setups seam to be working as expected. The other two facilities are service centers we've setup to process A/P and A/R transaction through non-stock purchase orders and sales orders. I'm having problems with the A/R setup. We've entered sales orders and invoiced them; however, I'm unable to process a sales update proof without errors. When I run sales update (R42800) in proof mode every sales order returns an error message "Invalid Address Number". (This is one of those famous JDE messages that really doesn't help a lot.) I've checked several of the customer numbers and they appear to be setup in the address book and in the customer master by company number. I've exhausted my depth of knowledge and need help. I've also placed a call with the JDE to resolve this issue. (Let's see who'll resolve this issue first.)
Walt Sellers
Heil Environmental Industries, Ltd.
OW B733.2 SP10, Citrix, Windows NT TS2000, Oracle 8.1.6
I have a perplexing issue the I believe you can help with. We've recently gone live with three new facilities. The main facility is a manufacturing plant and all our setups seam to be working as expected. The other two facilities are service centers we've setup to process A/P and A/R transaction through non-stock purchase orders and sales orders. I'm having problems with the A/R setup. We've entered sales orders and invoiced them; however, I'm unable to process a sales update proof without errors. When I run sales update (R42800) in proof mode every sales order returns an error message "Invalid Address Number". (This is one of those famous JDE messages that really doesn't help a lot.) I've checked several of the customer numbers and they appear to be setup in the address book and in the customer master by company number. I've exhausted my depth of knowledge and need help. I've also placed a call with the JDE to resolve this issue. (Let's see who'll resolve this issue first.)
Walt Sellers
Heil Environmental Industries, Ltd.
OW B733.2 SP10, Citrix, Windows NT TS2000, Oracle 8.1.6