higgs312
Active Member
We have certain users that will be working in the JDE web client (IE11 32bit), when suddenly, their active directory accounts locks on them. Their JDE account does not lock...only their AD account. We are not using LDAP.
It seems to happen when their session has been idle for several minutes and then they try to click on something in JDE
The JDE usernames are 8 characters long (some are 9). We do not create usernames longer than 9 characters.
JDE is published using Citrix Receiver version 3.3.0.17207. No other published app does this.
Has anyone experienced this or has even heard of anything like this? This issue popped up around a month ago.
We are on JDE 9.0...toolset 9.2.0.3
Windows Server 2012 R2 on all JDE servers
Windows 10 x64 desktop
SQL Server 2014
It seems to happen when their session has been idle for several minutes and then they try to click on something in JDE
The JDE usernames are 8 characters long (some are 9). We do not create usernames longer than 9 characters.
JDE is published using Citrix Receiver version 3.3.0.17207. No other published app does this.
Has anyone experienced this or has even heard of anything like this? This issue popped up around a month ago.
We are on JDE 9.0...toolset 9.2.0.3
Windows Server 2012 R2 on all JDE servers
Windows 10 x64 desktop
SQL Server 2014