Michael L.
Well Known Member
Hello List,
We have just recently upgraded from WAS 6.0 to WAS 6.1 and TR 8.96.x to 8.98.3.3. As per the IBM/Oracle performance and tuning tips for iseries (dated 2010) we have enabled compression. This worked fine on our previous configuration. This still works fine for our NON Citrix JAS users.
Our issue is that since upgrading WAS and Tools, the few users that we still have accessing JDE via Citrix are not able to download and open their PDF output with compression enabled.
This is what happens on Citrix. From submitted jobs the Citrix user selects to view the PDF. At that point we can see the next screen that would open the PDF but we can’t select on that dialogue screen because a 2nd Windows Internet Explorer screen opens immediately saying that Internet Explorer cannot download com.jas.ube from ouriseriesenterprieserver.ourdomain.com. Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found.
Please try again.
This message is on a UBE and not CSV and worked just fine for Citrix users with compression on our previous version of WAS and tools.
Would appreciate any ideas.
Thanks,
J. D. Edwards release is 8.11 SP1
Enterprise and Web servers are OS/400 V5R4
Tools release is 8.98.3.3
Citrix servers are Windows Server 2003, Citrix 4.5.1 with adobe reader 9.0.0
We have just recently upgraded from WAS 6.0 to WAS 6.1 and TR 8.96.x to 8.98.3.3. As per the IBM/Oracle performance and tuning tips for iseries (dated 2010) we have enabled compression. This worked fine on our previous configuration. This still works fine for our NON Citrix JAS users.
Our issue is that since upgrading WAS and Tools, the few users that we still have accessing JDE via Citrix are not able to download and open their PDF output with compression enabled.
This is what happens on Citrix. From submitted jobs the Citrix user selects to view the PDF. At that point we can see the next screen that would open the PDF but we can’t select on that dialogue screen because a 2nd Windows Internet Explorer screen opens immediately saying that Internet Explorer cannot download com.jas.ube from ouriseriesenterprieserver.ourdomain.com. Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found.
Please try again.
This message is on a UBE and not CSV and worked just fine for Citrix users with compression on our previous version of WAS and tools.
Would appreciate any ideas.
Thanks,
J. D. Edwards release is 8.11 SP1
Enterprise and Web servers are OS/400 V5R4
Tools release is 8.98.3.3
Citrix servers are Windows Server 2003, Citrix 4.5.1 with adobe reader 9.0.0