SOE Detail lines not visible for closed orders

[murph248]

I just started a new job and their JDE environment is a little different than what I’m used to. Here, when I go to the P4210 and search for an order that is closed the grid populates as it should. However, when I click into the order there is no detail. I’m not use to this setup and would like to see the detail records when I click into the grid. The records are in the F4211 or F42119 but I can’t access the detail from the SOE screen. I’m sure this has to be a processing option. Can someone please tell me how I can change this?

 

[Craig_Potter]

Hi murph,

Not sure of your release, but on current releases there is an option on the Display Tab - 5. Hide Closed Detail Lines.

Note: Sales Order lines in the F42119 will never be displayed (regardless of their status).

Regards,

 

[Nancy_x]

I think your previous company did not purge the records from F4211 to F42119 when sales update. Please check, thanks.

 

[murph248]

Thanks! I think it's because they automatically purge all closed orders to the F42119. The last place I was at we always had two years of history in the F4211.

 

[murph248]

You are correct Nancy. We always kept two years of history in the F4211. That answers this questions. Thanks all.