Sales Update Problem

[Xavier Echeverria]

Hi, all

I have a sales order, but when i executed the sales update report R42800 I got the following error, someone knows how can update my sales order and fix this error? Version 8.11 SP 1.

Tbnaks in advcance

Asunto: Error: Line causes a zero balance adjust


CAUSE.......This line causes a zero balance adjustment and there are other lines in this transaction for the item, branch plant, location or lot number (depending on the item's cost level).


RESOLUTION......Delete this line and accept the transaction then come back into it to add or reverse the line. Or change the quantity of the line to not cause a zero balance adjustment

 

[Stats]

R42800 is trying to create a GL entry along with a CARDEX entry. R42800 cannot handle a cost related adjustment. I have seen this happen in WAC and relieving inventory with Sales Update, not Ship Confirm.

I have attached an Oracle White paper that I have on this subject.

 

[Irineu]

Stats, good morning!
Could you send me the white paper?

Thanks in advance.
Irineu

 

[scatalano]

May I have the same white paper?



Thanks.



Steve Catalano
Information Systems Manager
Arlon Inc.
1100 Governor Lea Road
Bear, De 19701

(P) 1-800-635-9333 Ext 233
(F) 1-302-834-4021
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From: [email protected] [mailto:[email protected]]
On Behalf Of Irineu
Sent: Monday, September 14, 2009 3:48 PM
To: [email protected]
Subject: Re: Sales Update Problem



Stats, good morning!
Could you send me the white paper?

Thanks in advance.
Irineu

 

[Stats]

I think there is some isssues with posting Oracle documents now. So the Solution ID is 200782116.