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Reading an Exchange Inbox to generate a case entry automatically


Well Known Member
Hi List,

I'm wondering if it's possible to read an email from an inbox outlook (MS exchange) from JDE?
Our goal is to generate Case Entry automatically with the minimum information from an email to customer support.

We know how to send a email to a customer for the outbox put to read one?

Any advices is welcome.


Legendary Poster
Perhaps look at this another way ... instead of JDE reading the email, create a Windows process to access the email and call a JDE BSFN to create the case through your favourite interop solution.

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