Re: Waste of time

pkestenbaum

Member
Re: Waste of time

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I disagree strongly with this post. On more than one occasion, I have been helped tremendously from the expertise available on this list. When topics don't interest me in the slightest I simply don't read. Many other software packages don't have anything like this.

Phil Kestenbaum


Ray Bassett <[email protected]> wrote:




First of all let me say that I personally do not use this medium for asking for help from the "general" public.
I find that most of the people that do use this "tool" use it to "moan and groan" and do not use it for what
it was originally intended...........to HELP people that actually have problems that they cannot get answers to.
And I do not mean those problems that could readily be addressed. If "they" spent the same amount of time
and effort that they spend on sending emails all day long, and use that "energy" to read their documentation
or use the Knowledge Garden, they might discover that they can actually get something accomplished.
I hope that JDE can offer some other kind of outlet for all those "professionals" who like to hear themselves
talk (or in this case, see themselves type) and allow those of us who actually do some work, the opportunity to use this medium as it was intended. End of Story.
Raymond T. Bassett
Systems Group
NEPTCO, Inc.
401-722-5500 x177
401-728-9932 fax
www.neptco.com
[email protected]

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I disagree strongly with this post. On more than one occasion, I have been helped tremendously from the expertise available on this list. When topics don't interest me in the slightest I simply don't read.Many othersoftware packages don't have anything like this. </P>


Phil Kestenbaum
</P>


Ray Bassett <[email protected]> wrote:

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<META content="MSHTML 5.50.4134.600" name=GENERATOR>

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<DIV><FONT face=Arial>First of all let me say that I personally do not use this medium for asking for help from the "general" public.</FONT></DIV>

<DIV><FONT face=Arial>I find that most of the people that do use this "tool" use it to "moan and groan" and do not use it for what</FONT></DIV>

<DIV><FONT face=Arial>it was originally intended...........to HELP people that actually have problems that they cannot get answers to.</FONT></DIV>

<DIV><FONT face=Arial>And I do not mean those problems that could readily be addressed. If "they"spent the same amount of time</FONT></DIV>

<DIV><FONT face=Arial>and effort that they spend on sending emails all day long, and usethat "energy" to read their documentation</FONT></DIV>

<DIV><FONT face=Arial>or use the Knowledge Garden, they might discover that they can actually get something accomplished.</FONT></DIV>

<DIV><FONT face=Arial>I hope that JDE can offersome other kind of outlet for all those "professionals" who like to hear themselves</FONT></DIV>

<DIV><FONT face=Arial>talk (or in this case, see themselves type) and allow those of us who actually do some work, the opportunity to use this medium as it was intended. End of Story.</FONT></DIV>

<DIV><FONT face=Arial size=2>Raymond T. Bassett
Systems Group
NEPTCO, Inc.
401-722-5500 x177
401-728-9932 fax
www.neptco.com
[email protected]</FONT></DIV>

<DIV></DIV>

<DIV><FONT face=Arial size=2>*******************Internet Email Confidentiality Footer*******************
Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of my firm shall be understood as neither given nor endorsed by it.</FONT></DIV>

<DIV></DIV>

<DIV><FONT face=Arial size=2></FONT></DIV></BLOCKQUOTE>


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Diana_Apple

Well Known Member
Re: Waste of time

Ray

I realize that my last request had a very simple
solution. One that I could not find by reading the
operators guide. I had called JDE support, but got a
call number. With a few people breathing down my
neck, I turned to the JDE list for help. I got the
solution almost immediately.

I have only been in a JDE shop for a short while and
in this shop I am the only programmer. I hope I am
not offending this list by submitting questions that
should be answered by calling JDE support, but I have
a job to do and when I need help I have to rely on
either JDE support or this list (when JDE support
won't do). I will try not to waste any more of your
time.

Diana

--- Ray Bassett <[email protected]> wrote:
> First of all let me say that I personally do not use
> this medium for asking for help from the "general"
> public.
> I find that most of the people that do use this
> "tool" use it to "moan and groan" and do not use it
> for what
> it was originally intended...........to HELP people
> that actually have problems that they cannot get
> answers to.
> And I do not mean those problems that could readily
> be addressed. If "they" spent the same amount of
> time
> and effort that they spend on sending emails all day
> long, and use that "energy" to read their
> documentation
> or use the Knowledge Garden, they might discover
> that they can actually get something accomplished.
> I hope that JDE can offer some other kind of outlet
> for all those "professionals" who like to hear
> themselves
> talk (or in this case, see themselves type) and
> allow those of us who actually do some work, the
> opportunity to use this medium as it was intended.
> End of Story.
> Raymond T. Bassett
> Systems Group
> NEPTCO, Inc.
> 401-722-5500 x177
> 401-728-9932 fax
> www.neptco.com
> [email protected]
>
> *******************Internet Email Confidentiality
> Footer*******************
> Privileged/Confidential Information may be contained
> in this message. If you are not the addressee
> indicated in this message (or responsible for
> delivery of the message to such person), you may not
> copy or deliver this message to anyone. In such
> case, you should destroy this message and kindly
> notify the sender by reply email. Please advise
> immediately if you or your employer do not consent
> to Internet email for messages of this kind.
> Opinions, conclusions and other information in this
> message that do not relate to the official business
> of my firm shall be understood as neither given nor
> endorsed by it.
>
>
>


__________________________________________________
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edhill1

Member
Re: Waste of time

Thanks RAYMOND so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Thanks,
Elizabeth (Liz) Hill,Consultant
JDE National Practice
IBM Global Services
Client Office 281-335-4467 T/L 260-4467
Home Office 281-459-2044
 

lespin

Member
Re: Waste of time

This is better than a soap opera.

----- Original Message -----
From: "edhill1" <[email protected]>
To: <[email protected]>
Sent: Wednesday, February 21, 2001 10:34 AM
Subject: Re: Waste of time


Thanks RAYMOND so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Thanks,
Elizabeth (Liz) Hill,Consultant
JDE National Practice
IBM Global Services
Client Office 281-335-4467 T/L 260-4467
Home Office 281-459-2044






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995
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brown

Member
RE: Waste of time

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

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charset="iso-8859-1"

It is too bad you feel this way. Although you may be a "Professional", and
know everything, there are some of us who have to struggle through the
problems presented to us. Many times, JD Edwards Support line, will not
answer a problem I have, because they can't recreate the problem on their
system. Sometimes I can't find things I really need in Knowledge Garden,
because of the overwhelming amount of details, SARS and examples they have.
There is a vast amount of experience out there so someone that does not have
that much experience, should be able to ask a question and get help for
someone else who has struggled with that situation before. Why should
everyone reinvent the wheel every time they have a problem?

Yes there has been some moaning and groaning in this forum, but we all need
to let off steam some times. Some of us professionals reach our boiling
points from time to time and the moaning and groaning lets others know there
is a problem and perhaps they might be close to hitting the same problem
themselves.

If you don't like the goings on in this forum, you can unsubscribe. I think
the creators of this forum and the website have done an excellent job.
 

edhill1

Member
Re: Waste of time

Hi Diana,
I think Ray was speaking of the chats concerning the JDE support line. Your
need is what he supports and I agree. Now ,that is what I understood.
Have a good day.

Liz
 

edhill1

Member
RE: Waste of time

Mr. Parker,
That statement was ugly and very unprofessional. And that is not very
becoming.

Thanks,
Elizabeth (Liz) Hill,Consultant
JDE National Practice
IBM Global Services
Client Office 281-335-4467 T/L 260-4467
Home Office 281-459-2044
 

tpayne

Reputable Poster
RE: Waste of time

I totally agree with Phil and Diana on this matter. We have been helped
many times also by others on this list. We are all experts in some areas
and novices in others. Sometimes the support line people are helpful and
sometimes not, but frequently the main goal we have is to resolve problems
the easiest way.
I would say that 80% plus of the messages on this list get deleted by me
since they are of no interest, and that should be true for most of us as
well. If you want a list that is only concerned with a specific small area,
then you would need a hundred lists - that's just not practical.
As for the repetition of messages yesterday, that's one of the occasional
glitches from JDEList as they enhance their systems. I for one see the
direction they are going in as being the right one. They are here to serve
us after all - keep up the good work.......
One thing that is dragging this list down is this latest FLAME SESSION - I'm
now forced to offer my opinion like everyone else, further adding to the
number of messages in the list that are off topic. I'm now going to have to
work an 18 hour day like Scott to keep up (no offense Scott lol.........).
Let's get back to the real purpose of this list - keep it friendly and less
moaning.
----------------------------------------------------------
Tony Payne - Senior Systems Analyst
United Musical Instruments USA Inc.
1000 Industrial Parkway
Elkhart, Indiana 46516
Tel: (219) 295 0079 ext. 2337
Fax: (219) 295 8613
Email: [email protected]
(Running JDE A73 cum 10 on V4R3M0)
 

FloydRead

Member
Re: RE: Waste of time

If you get the JDE administrators guide you will find a very good write up on
security. I got mine through Quest.

Regarding all the comments on Waste of time. I enjoy reading them all and know
that others are in the same fix that I am. Too much to do - not enough time to
do it all in. Everybody needing their stuff yesterday.
Keep up the fireworks.

Floyd Read
Chipman Union Inc.

A7.3 Cum 11
 

edhill1

Member
Re: RE: Waste of time

Sure, I have a 2 hrs. meeting starting 12:00 Noon central time. I will
e-mail you any info I have.

Thanks,
Elizabeth (Liz) Hill,Consultant
JDE National Practice
IBM Global Services
Client Office 281-335-4467 T/L 260-4467
Home Office 281-459-2044
 

got_to_love_jde

Reputable Poster
Re: Waste of time

I Agree ! nothing like a good flame to shake up a wednesday !
dave

NT 4.0 SP5, SQL 7.0, One World B7321 SP12.4, Citrix 1.8 (XE soon)
 
Re: Waste of time

If this thread continues on much longer I'm going to need a list of the
cast. Let's follow the
moderators advice and please move on. It's gotten to be like the OJ
trial......

I JUST DON'T CARE ANYMORE!!!!


Bert R. Sternal
IT Business Analyst
Wabash National




lespin
<[email protected] To: [email protected]
> cc:
Sent by: Subject: Re: Waste of time
[email protected]
delist.com


02/21/2001 10:59
AM
Please respond to
jdeworld






This is better than a soap opera.

----- Original Message -----
From: "edhill1" <[email protected]>
To: <[email protected]>
Sent: Wednesday, February 21, 2001 10:34 AM
Subject: Re: Waste of time


Thanks RAYMOND so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Thanks,
Elizabeth (Liz) Hill,Consultant
JDE National Practice
IBM Global Services
Client Office 281-335-4467 T/L 260-4467
Home Office 281-459-2044






--------------------------
To view this thread, visit the JDEList forum at:
http://198.144.193.139/cgi-bin/wwwthreads/showflat.pl?Cat=0&Board=W&Number=5

995
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UNSUBSCRIBE can be found at http://www.JDELIST.com
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Gavin Clark

Active Member
Re: Waste of time

G'Day Dianna

It is people like Ray ,in the IT community, that give it a bad name. I have found myself trying to rebuild ownership of application systems at many sites due to the attitude of the Ray's of the world. One good thing is, it means those of us prepared to try and understand problems of peers and cutomers, no matter how small, reap the benefits of becoming more in demand. Keep asking the so called simple questions and you will get reasonable answers from reasonable people (ignore the rest).

Have a great day.

Regards

Gavin

IT Service Provider
World/Oneworld Applications Support
World Development
[email protected]
 
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