Grant_Butler
Member
Im currently setting up the CSMS system for a client. Im using Service Orders and Service Contracts. I need to know if theres a procedure in place for processing Credit notes without using RMA's. The JDE helpdesk have told me the only way is to make out a negetive inventory issue and a negetive routing for labour. This does not solve my problem as I cant generate a credit note document for the customer. Please, if anyone knows of a procedure or has done this before, let me know. Thanks
