JCelestino
Active Member
Occasionally we have POs that are dropping out of the approval process as if they have obtained the appropriate approval levels when they have not. There have been two fairly high-profile purchases for $300k+ that have moved from status 230 (approve) to 280 (print) after the first approver when there should have been a half dozen additional approvals.
I have checked the set-up of the approval levels in the F43008. All looks okay. We know the status is not being moved via "status code update." I could not find a documented problem on the KG or here on JDELIST. I have tried debugging the associated programs (P43081, P43080, X43008), but cannot duplicate the problem.
Anyone have insight to lend? I'm ready to pull my hair out... We have bronze support and are not able to log issues w/support (not that we'd get any help if we could, but I digress).
Sadly, we are on A7.2 cume 9. OS is V5R2.
Thanks,
Janet Celestino Leppo
Sr. Business Application Developer
NJ Resources Corp.
[email protected]
I have checked the set-up of the approval levels in the F43008. All looks okay. We know the status is not being moved via "status code update." I could not find a documented problem on the KG or here on JDELIST. I have tried debugging the associated programs (P43081, P43080, X43008), but cannot duplicate the problem.
Anyone have insight to lend? I'm ready to pull my hair out... We have bronze support and are not able to log issues w/support (not that we'd get any help if we could, but I digress).
Sadly, we are on A7.2 cume 9. OS is V5R2.
Thanks,
Janet Celestino Leppo
Sr. Business Application Developer
NJ Resources Corp.
[email protected]