Aman Reddy
Member
Hi Guys,help needed.
Problem Description: When running Batch Enrollment to update a new plan option rate (Plan Master Rates Window), the R083810 does not place a stop date on the DBA record (DBA Instructions), and add a new record for the new rate. The new rate is updated, but on the same record with the same start date.
Steps to Duplicate:
1> Setup a plan/plan option that retrieves it's rates from the Plan Master Rates Window using effective dates.
2> After enrolling an employee into this plan option, process Batch Enrollment using an effective date that will retrieve a new rate for the Plan Rates Window.
3> Review the employee's DBA Instructions, and the new rate has updated on the same DBA record.
Desired Outcome:
The DBA Instructions must update with the appropriate start/stop dates for these DBAs in the Plan Rates Window.
This is happening for all employees. I think our system do not have employee payroll history. How do maintain the payroll history? Is any setup related? In which table can I look for payroll history? Please help me.
Our payroll is processed by third party.
Problem Description: When running Batch Enrollment to update a new plan option rate (Plan Master Rates Window), the R083810 does not place a stop date on the DBA record (DBA Instructions), and add a new record for the new rate. The new rate is updated, but on the same record with the same start date.
Steps to Duplicate:
1> Setup a plan/plan option that retrieves it's rates from the Plan Master Rates Window using effective dates.
2> After enrolling an employee into this plan option, process Batch Enrollment using an effective date that will retrieve a new rate for the Plan Rates Window.
3> Review the employee's DBA Instructions, and the new rate has updated on the same DBA record.
Desired Outcome:
The DBA Instructions must update with the appropriate start/stop dates for these DBAs in the Plan Rates Window.
This is happening for all employees. I think our system do not have employee payroll history. How do maintain the payroll history? Is any setup related? In which table can I look for payroll history? Please help me.
Our payroll is processed by third party.