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Payment instrument

smuck007

Member
We are on One World B733.2.
We are just starting to test the JDE credit card processing programs. We are using "?" in the payment instrument field of the customer master. For these customers, credit memo's and sales orders process with a credit card payment. However, we also see account adjustments going to credit cards. How do we prevent account adjustments from going on their credit card?
Thanks,
007
 

Mike Dupaix

VIP Member
When entering an adjustment, enter/change the payment instrument before accepting the transaction. JDE will use the default from the customer master only if the field is not already populated.

> We are on One World B733.2.
We are just starting to test the JDE credit card processing programs. We are using "?" in the payment instrument field of the customer master. For these customers, credit memo's and sales orders process with a credit card payment. However, we also see account adjustments going to credit cards. How do we prevent account adjustments from going on their credit card?
Thanks,
007


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