3anan
Member
Hello List,
Recently I have upgrade the tools release of one of the clients to 8.98.2.4. after that they start facing a problem that I tried my best to fix it with no luck. hope if I can find the solution here.
The issue is as following, when the user try to expand the EnterpriseOne Menus the menu stuck in loading pressing F5 and re-expand the menu again then it works fine. Users never reported that the sub-menu stuck its only the main menu and once they press F5 at the first log-in it become OK until they restart the browser. System performance is very good I applied all the solution to the Oracle solution to Internet Explorer and to the IBM websphere application server with no luck. log files are clear. and the problem is inconsistent that we cannot track.
their system configuration is as following:
1- OS: Windows 2008 x64
2- DB: MS SQL 2008 x64
3- IBM WebSphere Appliation Server
4- 8.12.3 / 8.98.2.4
Thanks Alot
Recently I have upgrade the tools release of one of the clients to 8.98.2.4. after that they start facing a problem that I tried my best to fix it with no luck. hope if I can find the solution here.
The issue is as following, when the user try to expand the EnterpriseOne Menus the menu stuck in loading pressing F5 and re-expand the menu again then it works fine. Users never reported that the sub-menu stuck its only the main menu and once they press F5 at the first log-in it become OK until they restart the browser. System performance is very good I applied all the solution to the Oracle solution to Internet Explorer and to the IBM websphere application server with no luck. log files are clear. and the problem is inconsistent that we cannot track.
their system configuration is as following:
1- OS: Windows 2008 x64
2- DB: MS SQL 2008 x64
3- IBM WebSphere Appliation Server
4- 8.12.3 / 8.98.2.4
Thanks Alot