JAS Error

pclara74

Active Member
Hi All,
Just trying to find a reason for the error happened today.

Today few uses getting a error message and eventually it went to many users after restarting the web servers.

Finally we had to run the Jas generator for few objects to avoid these errors. These objects are the ones uses every day and we are not doing any changes to the objects.

Not sure how this has happened today and any input on this really appreciating.

Thanks,

17 Nov 2015 08:28:10,595 [SEVERE] MHARRISON - [RUNTIME] Unable to open form:p43070_W43070A_ACM00001
17 Nov 2015 08:28:10,595 [SEVERE] MHARRISON - [RUNTIME] Exception caught: com.jdedwards.runtime.base.DDInfoException: A JASServiceException is caught when fetching data dictionary information from JAS. Please exit and regenerate the form. szDict=UCHGError Message: <Errors on JAS: >, Error list: :


mError: 431
mSubText:
mAlphaDescriptionTemplate: JAS_MSG431: Fetch serialized object failed. Please contact your system administrator.
mGlossaryTextTemplate:
mErrorLevel: 1
mIdItem: -1
mFileName: null
mLineNumber: 0






com.jdedwards.runtime.base.DDInfoException: A JASServiceException is caught when fetching data dictionary information from JAS. Please exit and regenerate the form. szDict=UCHGError Message: <Errors on JAS: >, Error list: :


mError: 431
mSubText:
mAlphaDescriptionTemplate: JAS_MSG431: Fetch serialized object failed. Please contact your system administrator.
mGlossaryTextTemplate:
mErrorLevel: 1
mIdItem: -1
mFileName: null
mLineNumber: 0






at com.jdedwards.runtime.engine.CommonControlEngine.fetchDDInfo(Unknown Source)
at com.jdedwards.runtime.vtcomponent.grid.VTGrid.initColumnDDInfo(Unknown Source)
at com.jdedwards.runtime.vtcomponent.grid.VTFormGrid.initializeGrid(Unknown Source)
at com.jdedwards.runtime.engine.form.FindBrowseEngine.initializeAllControls(Unknown Source)
at com.jdedwards.runtime.engine.form.FindBrowseEngine.initializeForm(Unknown Source)
at com.jdedwards.runtime.vtcomponent.form.VTForm.windowDidShow(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.showWindow(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.startForm(Unknown Source)
at com.jdedwards.runtime.virtual.SystemEventProcessor.processOpenFormEvent(Unknown Source)
at com.jdedwards.runtime.virtual.SystemEventProcessor.processVTSystemEvent(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.processVTEvent(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.processEventLoop(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.run(Unknown Source)
at com.jdedwards.base.util.ThreadPool$WorkerThread.run(Unknown Source)
Clarence (BA)
E1 8.11
 

babubudengm

Active Member
Hi All,
Just trying to find a reason for the error happened today.

Today few uses getting a error message and eventually it went to many users after restarting the web servers.

Finally we had to run the Jas generator for few objects to avoid these errors. These objects are the ones uses every day and we are not doing any changes to the objects.

Not sure how this has happened today and any input on this really appreciating.

Thanks,

17 Nov 2015 08:28:10,595 [SEVERE] MHARRISON - [RUNTIME] Unable to open form:p43070_W43070A_ACM00001
17 Nov 2015 08:28:10,595 [SEVERE] MHARRISON - [RUNTIME] Exception caught: com.jdedwards.runtime.base.DDInfoException: A JASServiceException is caught when fetching data dictionary information from JAS. Please exit and regenerate the form. szDict=UCHGError Message: <Errors on JAS: >, Error list: :


mError: 431
mSubText:
mAlphaDescriptionTemplate: JAS_MSG431: Fetch serialized object failed. Please contact your system administrator.
mGlossaryTextTemplate:
mErrorLevel: 1
mIdItem: -1
mFileName: null
mLineNumber: 0






com.jdedwards.runtime.base.DDInfoException: A JASServiceException is caught when fetching data dictionary information from JAS. Please exit and regenerate the form. szDict=UCHGError Message: <Errors on JAS: >, Error list: :


mError: 431
mSubText:
mAlphaDescriptionTemplate: JAS_MSG431: Fetch serialized object failed. Please contact your system administrator.
mGlossaryTextTemplate:
mErrorLevel: 1
mIdItem: -1
mFileName: null
mLineNumber: 0






at com.jdedwards.runtime.engine.CommonControlEngine.fetchDDInfo(Unknown Source)
at com.jdedwards.runtime.vtcomponent.grid.VTGrid.initColumnDDInfo(Unknown Source)
at com.jdedwards.runtime.vtcomponent.grid.VTFormGrid.initializeGrid(Unknown Source)
at com.jdedwards.runtime.engine.form.FindBrowseEngine.initializeAllControls(Unknown Source)
at com.jdedwards.runtime.engine.form.FindBrowseEngine.initializeForm(Unknown Source)
at com.jdedwards.runtime.vtcomponent.form.VTForm.windowDidShow(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.showWindow(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.startForm(Unknown Source)
at com.jdedwards.runtime.virtual.SystemEventProcessor.processOpenFormEvent(Unknown Source)
at com.jdedwards.runtime.virtual.SystemEventProcessor.processVTSystemEvent(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.processVTEvent(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.processEventLoop(Unknown Source)
at com.jdedwards.runtime.virtual.OWVirtual.run(Unknown Source)
at com.jdedwards.base.util.ThreadPool$WorkerThread.run(Unknown Source)
Clarence (BA)
E1 8.11

Hi,

You are doing manual generation for modified objects(E1 8.11) in Production right ?
Manual or Auto Generation(E812 TR 8.98) makes F989999,F989998 tables to populate with Serialized object. We have check with DBA to collect the status of Mentioned tables during the time stamp of issue. Probably you will find the cause.

Regards,
babu
 
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