kriariss
Member
We upgraded to ERP8 last weekend and since then we have not had 1 day go past where we have not had to restart the jde services. Usually it fails in the evening after having successfully launched and completed several jobs via the scheduler , it then stops submitting with "error can't submit job" We have also had some occasions dring the day where users have reported a message "can't connect to database"
Earlier today the queues stop with "error" showing in submitted jobs.
The only message the server logs show is "unable to create database server connection. Having tested the error we can see that in fact there is no problem connecting to the database. As mentioned the only way to get thing going again is to retart the JDE services and all jobs restart and comlete successfully.
These problems also occur in our test environments
We are running ERP8 Base with a large number of ESU's
Service Pack 21.I1
Oracle 9.2.0.2 Database
HP-UX enterprise server
Any suggestions would be greatly appreciated
Earlier today the queues stop with "error" showing in submitted jobs.
The only message the server logs show is "unable to create database server connection. Having tested the error we can see that in fact there is no problem connecting to the database. As mentioned the only way to get thing going again is to retart the JDE services and all jobs restart and comlete successfully.
These problems also occur in our test environments
We are running ERP8 Base with a large number of ESU's
Service Pack 21.I1
Oracle 9.2.0.2 Database
HP-UX enterprise server
Any suggestions would be greatly appreciated