Chronic foreign currency payment error

Shrikanthn

Well Known Member
Has anybody faced a similar error? We use ERP 8.0 thin client. When the user makes a foreign currency payment, sometimes the foreign exchange rate does not get retrieved onto the screen and the transaction encounters an "invalid parameter" error. The effect of this error is that the current payment header assumes the payment ID of a previous payment. The current payment details dont get inserted in F0414, but the Supplier Ledger gets updated as paid. Hence we now have a situation where the F0413 does not match with F0414 for the same payment ID, and invoices that dont have any payment details are appearing as paid.

We need to delete the offending payment ID, update all invoices as unpaid and redo both the payments (old and new). It is very troublesome to say the least. The error occurs atleast once or twice a month, yet our local support have not been able to resolve this issue. Peoplesoft has closed the case since they couldnt duplicate the issue.

Does anybody face similar problems with their payment programs? Any ideas would be greatly appreciated.

Best Regards

Shrikanth
 
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