ozanjde
Member
Hi,
We are encountering an issue related to how ATM shipments work with sales
orders. Sales order has multiple lines, each having a different requested
date; thus having a different ATM shipment. The sales office needs to
communicate the shipment number (or any other reference number for a
shipment) to the carrier and forwarder companies. But whenever a change is
made into the sales order prior to shipment (date, quantity changes) the
existing ATM shipment is automatically cancelled (status 99) and a new
shipment number is created, thus making it impossible to use the shipment
number as a reference. We even tried using the Reference numbers and
qualifiers within a shipment but these numbers are not copied from the
cancelled shipment to the new one. My first question is, whether there
exists a way to affect how the shipment numbers are assigned, as to disable
new shipment creation when a change occurs. If the answer is 'no way', then
what other reference could be used from the sales order/ATM shipment that
would remain unchanged throughout the sales order cycle. We are looking into
pick slip and/or delivery note printing options to assign a NN by request
date.
Thanks,
Ozan Basegmez
OneWorld Xe, Update 3, SP20
We are encountering an issue related to how ATM shipments work with sales
orders. Sales order has multiple lines, each having a different requested
date; thus having a different ATM shipment. The sales office needs to
communicate the shipment number (or any other reference number for a
shipment) to the carrier and forwarder companies. But whenever a change is
made into the sales order prior to shipment (date, quantity changes) the
existing ATM shipment is automatically cancelled (status 99) and a new
shipment number is created, thus making it impossible to use the shipment
number as a reference. We even tried using the Reference numbers and
qualifiers within a shipment but these numbers are not copied from the
cancelled shipment to the new one. My first question is, whether there
exists a way to affect how the shipment numbers are assigned, as to disable
new shipment creation when a change occurs. If the answer is 'no way', then
what other reference could be used from the sales order/ATM shipment that
would remain unchanged throughout the sales order cycle. We are looking into
pick slip and/or delivery note printing options to assign a NN by request
date.
Thanks,
Ozan Basegmez
OneWorld Xe, Update 3, SP20