Adding Missing Intercompany transations on a Cash Receipts batch

[Diana_Apple]

We had a problem with a Cash Receipts batch 'bombing' while it was being posted (P09800). The batch status was "P" but the job was no longer active. There were no "AE" records in the batch, so I changed the status back to 'A' and was forced to post it 'out of balance'. Of course, there were no intercompany transactions for this batch and we need them. Does JDE have a way to get the intercompany transactions created for this batch or do we need to void the batch and start completely over?

 

[JdeInNJ]

There is no way to have JDE automatically create the entries. The accounting staff will have to enter them in a general ledger batch (they cannot be manually added to the cash receipt batch). If the posting report printed, use it to determine the missing transactions. Otherwise the accountants will have to calculate them based on your intercompany settlement method.

If you have your intercompany accounts setup with a posting edit code of "M", you will have to change it to be able to enter and post the missing transactions. You will also have to turn off intercompany settlements by changing the method to "*" so you can enter and post the missing transactions.

Important: Do not turn of intercompany settlements during normal business hours. Do it off hours and kick all users except the one(s) doing the fix off the system. Make certain there are no GL Post jobs scheduled to run automatically. After successfully posting the missing enteries change the intercompany settlement method back to its original value. If you do not change the settlement method back, all batches will post out of balance by company and you will have even more missing settlements to enter manually.