hscheper
Active Member
Hi all.
We just went live on XE this past weekend(it worked great!) and now I have some weird issues with my Citrix box. Users are having trouble selecting versions of reports and they are having problems with data selection.
Problem 1 Example: R42565 and multiple versions work fine on a fat client, but if I sign on to Citrix (just like the fat client) and then attempt to access same report, some versions are not selectable. I sign on as JDE. What could be happening here??
Problem 2 example: If a user can select a version, when they attempt to do data selection and enter in a literal value, the popup list shows, but when they click on <literal>, the system just beeps. They can't enter values. This works fine on a fat client. What's up??
I have reinstalled JDE on the Citrix box from scratch with no users on, and using the add/remove programs control panel. I have also installed Citrix SP3.
Currently I am searching the KG and will be submitting a call to JDE. I am also working on using R92TAM to get full specs on the Citrix box.
Any other ideas would be greatly appreciated!!
Harry
Prod: XE Update1 SP15, oneoffs, ES/DS:NT4 SP6a, Oracle 8.1.6.3.0, FAT(W2K) & Citrix 1.8sp3(WTSsp6)
We just went live on XE this past weekend(it worked great!) and now I have some weird issues with my Citrix box. Users are having trouble selecting versions of reports and they are having problems with data selection.
Problem 1 Example: R42565 and multiple versions work fine on a fat client, but if I sign on to Citrix (just like the fat client) and then attempt to access same report, some versions are not selectable. I sign on as JDE. What could be happening here??
Problem 2 example: If a user can select a version, when they attempt to do data selection and enter in a literal value, the popup list shows, but when they click on <literal>, the system just beeps. They can't enter values. This works fine on a fat client. What's up??
I have reinstalled JDE on the Citrix box from scratch with no users on, and using the add/remove programs control panel. I have also installed Citrix SP3.
Currently I am searching the KG and will be submitting a call to JDE. I am also working on using R92TAM to get full specs on the Citrix box.
Any other ideas would be greatly appreciated!!
Harry
Prod: XE Update1 SP15, oneoffs, ES/DS:NT4 SP6a, Oracle 8.1.6.3.0, FAT(W2K) & Citrix 1.8sp3(WTSsp6)