Deborah_Foster
Active Member
I am finding that all our voided chargebacks appear as open items on the customer statements. We use R03B500X to generate the statements.
I have checked the F03B11 records and can't see anything that would trigger this. The have zero in the amount open field, are posted and have a void and closed date.
Anyone else run accross this?
If so how did you fix it?
Any suggestions would be appreciated.
Thanks,
I have checked the F03B11 records and can't see anything that would trigger this. The have zero in the amount open field, are posted and have a void and closed date.
Anyone else run accross this?
If so how did you fix it?
Any suggestions would be appreciated.
Thanks,