jimmymac
Reputable Poster
We are on OW XE SP23 and have a user that has reported that for a while now, her submitted jobs seem to run very slowly. With most jobs this is just an irritation but with a job like service billing invoicing that generates many many individual jobs it is much more than that.
AFter looking at the jde.log for these jobs we see a series of unusual errors. These are noted below. This is the only user that seems to have this problem and cannot find any setup for her that would cause this. It actually seems to be trying to send her an email. This happens on all jobs, Service Billing, AP, AR, GL, everything. And only for this one user.
Any thoughts would be appreciated.
SMTP_ParseServerResponse : The SMTP server returned an error
Response from the SMTP server is <550 5.7.1 <[email protected]>... Relaying denied
Leaving JDE_SendEMailSMTP with an error return code : <45>
AFter looking at the jde.log for these jobs we see a series of unusual errors. These are noted below. This is the only user that seems to have this problem and cannot find any setup for her that would cause this. It actually seems to be trying to send her an email. This happens on all jobs, Service Billing, AP, AR, GL, everything. And only for this one user.
Any thoughts would be appreciated.
SMTP_ParseServerResponse : The SMTP server returned an error
Response from the SMTP server is <550 5.7.1 <[email protected]>... Relaying denied
Leaving JDE_SendEMailSMTP with an error return code : <45>