elocin
Member
We have an item with a unit of measure conversion where 1 bag = 20 liters. We ordered and received 10 bags but 2 were short 1 liter. Our Purchasing department received the 8 bags with 20 liters, went in and changed the unit of measure conversion so 1 bag = 19 liters and received the 2 19-liter bags. This changed the 8 bags already received to 19 liters as well so I had the user reverse that and go back in and receive the 2 19-liter bags in liters instead of bags and adjust the unit price accordingly. Is this the best way to handle shortages like this or is there a better method?