kk_jde
Active Member
Hello,
We have a situation where some of the F4211 records are missing the corresponding F4074 records. This is completely random. Same user, same set of data (customer, products, key strokes) will be fine the next time. It is extremely difficult for us to duplicate but happening a lot in production.
- No price overrides done to the line
- During the order entry, the pricing comes through fine
- everything looks good, but no F4074 records created
- sometime, just for one line out of 12 lines order missing F4074 record.
- There is no pattern or anything we could find on those lines missing F4074 record. Same set of data the second time will work just fine if we try it.
- To put it in perspective, out of 12K lines getting created every day, some 1500+ lines will miss F4074 records. And it is different customer, different item and different user every time. Also happens on EDI orders as well. Unable to duplicate makes it unable to debug.
We are on 8.11 SP1 with 8.98 tools release, running on iSeries. I did try to search through the forums here but unable to find any useful tip/help. Any help will be greatly appreciated. Thanks,
KK
We have a situation where some of the F4211 records are missing the corresponding F4074 records. This is completely random. Same user, same set of data (customer, products, key strokes) will be fine the next time. It is extremely difficult for us to duplicate but happening a lot in production.
- No price overrides done to the line
- During the order entry, the pricing comes through fine
- everything looks good, but no F4074 records created
- sometime, just for one line out of 12 lines order missing F4074 record.
- There is no pattern or anything we could find on those lines missing F4074 record. Same set of data the second time will work just fine if we try it.
- To put it in perspective, out of 12K lines getting created every day, some 1500+ lines will miss F4074 records. And it is different customer, different item and different user every time. Also happens on EDI orders as well. Unable to duplicate makes it unable to debug.
We are on 8.11 SP1 with 8.98 tools release, running on iSeries. I did try to search through the forums here but unable to find any useful tip/help. Any help will be greatly appreciated. Thanks,
KK