Crazy_About_JDE
Well Known Member
Hello, Citrix list! I originally posted this issue to the EnterpriseOne Technical forum but got no response. The problem still plagues us.
I have since learned that OneWorld is not the culprit, as I originally assumed, so there has to be something else happening on Citrix.
This does affect both thin client users and ICA client users randomly.
>>>
Hello, list! I've had many terminal server users over the course of two weeks report that their OneWorld screen appears to be locked up. When I shadow their session, I find that their session is refreshing the screen very very very slowly when switching among windows. This affects OneWorld windows and anything else they may have open, such as Excel or Outlook. I have observed this in person, not just by shadowing.
Logging the user out of her Windows session and logging back in does not fix it.
It appears to affect only one user at a time, though I had two on the same day (different servers) last week. I have recorded the server names as well, and it never happens on the same server.
Any ideas?
-Tim
I have since learned that OneWorld is not the culprit, as I originally assumed, so there has to be something else happening on Citrix.
This does affect both thin client users and ICA client users randomly.
>>>
Hello, list! I've had many terminal server users over the course of two weeks report that their OneWorld screen appears to be locked up. When I shadow their session, I find that their session is refreshing the screen very very very slowly when switching among windows. This affects OneWorld windows and anything else they may have open, such as Excel or Outlook. I have observed this in person, not just by shadowing.
Logging the user out of her Windows session and logging back in does not fix it.
It appears to affect only one user at a time, though I had two on the same day (different servers) last week. I have recorded the server names as well, and it never happens on the same server.
Any ideas?
-Tim