jimmymac
Reputable Poster
We are on JDE E1 9.0, tools 9.1.4.7.
Yesterday we noticed an issue when signed into the JDE server manager. We have two Web Servers, JDEWEB01 and JDEWEB02 running Oracle Weblogic. These are load balanced so users are split between these two servers. Typically we can log into the JDE Server Manager and view the users signed on to each of the two web server instances.
However yesterday afternoon we noticed that when viewing JDEWEB01 in server manager, there was no option for viewing Users.
Looking further we noticed that when viewing the JDEWEB01 instance, the Active JVM Count is zero and there is no option to view Runtime Metrics. On JDEWEB02, the Active JVM count is 1 and you can view User Sessions and other Runtime Metrics. See the attached word document to see what we see in JDE Server Manager for these two servers.
On thing to note that is that JDEWEB01 appears to be functioning normally. All the services are up and in fact users are being directed to JDEWEB01 by the load balancer correctly. I can tell in submitted jobs that at least 6 or 7 users are logged into JDEWEB01 and no issues have been reported.
The only issue is that we cannot see the Runtime Metrics. This evening we will reboot JDEWEB01 and perhaps a restart will address this maybe not, but we can't do it in the middle of the day.
Any thoughts on where to begin looking would be appreciated.
Yesterday we noticed an issue when signed into the JDE server manager. We have two Web Servers, JDEWEB01 and JDEWEB02 running Oracle Weblogic. These are load balanced so users are split between these two servers. Typically we can log into the JDE Server Manager and view the users signed on to each of the two web server instances.
However yesterday afternoon we noticed that when viewing JDEWEB01 in server manager, there was no option for viewing Users.
Looking further we noticed that when viewing the JDEWEB01 instance, the Active JVM Count is zero and there is no option to view Runtime Metrics. On JDEWEB02, the Active JVM count is 1 and you can view User Sessions and other Runtime Metrics. See the attached word document to see what we see in JDE Server Manager for these two servers.
On thing to note that is that JDEWEB01 appears to be functioning normally. All the services are up and in fact users are being directed to JDEWEB01 by the load balancer correctly. I can tell in submitted jobs that at least 6 or 7 users are logged into JDEWEB01 and no issues have been reported.
The only issue is that we cannot see the Runtime Metrics. This evening we will reboot JDEWEB01 and perhaps a restart will address this maybe not, but we can't do it in the middle of the day.
Any thoughts on where to begin looking would be appreciated.