Re: Checking Who\'s Online
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Zoltán, Ken,
I have also noticed that there are a lot of requests in the nature of, as Ken so nicely put it:
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"tell me everything about ...", platform-information-added-only-after-being-asked
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It could be a culture thing. It could also be a laziness thing. It could also come from the person requesting the information/help not having the time to research and then ask questions with as much detail as possible. Another reason may be that the questioner may be overwhelmed by the task they have been given and do not know where to start. Or a combination of (or elements of) some or all of the preceding reasons.
In reponse some JDEList members respond in a less than friendly way - understandably frustrated at the nature of the question. However, if we want to effect a change in the way questions are asked (when/if these new(?) JDEList members ask again), patience may be of better value. At least that is what I try when I respond - most times. Though sometimes how I respond can be taken the wrong way.
In addition a lot of qestioners do not give any feedback, to say what they did and what worked (which can be very valuable to a lot of others) or even just to say thanks, when they have received replies.
That's my AUD 0.02 worth.
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All -
Most likely Zoltán is referring here to my response to Suneel in the JDE World forum:
My Response to Suneel
Perhaps I was a bit brusque in my response. On the other hand, when I see a post that begins with "hi, can any of u..." it is extremely irritating.
1) This is a mailing list for JDE professionals, there is no place or need to use texting abbreviations. USE REAL words!
During a similar episode in 2004, I was the person who originally posted to JDELIST the link for Eric Raymond's very useful and entertaining
How to Ask Questions The Smart Way web site. As Eric Raymond notes on that page: 'Spelling "you" as "u" makes you look like a semi-literate boob to save two entire keystrokes...'
2) Also, as Eric Raymond notes on his web page, before you ask a question in a public forum, first do your homework:
<<
Before You Ask
Before asking a technical question by e-mail, or in a newsgroup, or on a website chat board, do the following:
Try to find an answer by searching the archives of the forum you plan to post to.
Try to find an answer by searching the Web.
Try to find an answer by reading the manual.
Try to find an answer by reading a FAQ.
Try to find an answer by inspection or experimentation.
Try to find an answer by asking a skilled friend.
If you're a programmer, try to find an answer by reading the source code.
When you ask your question, display the fact that you have done these things first; this will help establish that you're not being a lazy sponge and wasting people's time. Better yet, display what you have learned from doing these things. We like answering questions for people who have demonstrated they can learn from the answers...
>>
3) Had Suneel done even a simple Google search, he could have found a link to the Oracle documentation:
Let Me Google That For You "JDE World 7.3"
4) I am usually happy to share my knowledge, but only with those who have first tried to help themself. JDELIST is not a school - It is a place where we share knowledge. It is not a one-way street...
Best Regards,