Soumen
Reputable Poster
Dear List,
We recently performed a Tools Upgrade on our PY environment from TR9.1.4.7 to TR9.1.5.5.
The tools release was successful with no issues at any steps.
However we are noticing a very bizarre behavior with one of the JDE URLs.
When logged in using this URL the icons and buttons are missing. However when we log in to the same webservers using the other URLs those buttons and icons are displayed correctly.
The URLs we are using are:
https://xxbizhubyy.ssss.com (This is a load balanced URL and connecting to 2 WebSphere WebServers TXHDCWBS09 and TXHDCWBS10)
This URL is missing icons and buttons.
https://py910.ssss.com (This is also load balanced similar to the above URL and connecting to 2 same WebSphere instances TXHDCWBS09 and TXHDCWBS10)
This one is WORKING and showing all icons and buttons.
If we provide the URLs explicitly like below this also WORKS and shows all the icons and buttons.
http://<server1>.svc.ssss.com:8093/jde/owhtml/
http://<server2>.svc.ssss.com:8093/jde/owhtml/
We have tried with different browsers and versions of IE with similar results.
I am attaching some screen shots for your reference.
Here is our config setup:
JDE E 9.1
TR 9.1.5.5 (upgraded from 9.1.4.7)
iSeries V7R1
WebSphere 8.5.0.2
Windows 2008 R2 (OS for WebServers)
Load Balanced using NetScalar
Our users are primarily testing using IE 9 but the problem is also replicated on IE 10 or IE11 (even Chrome).
Incidentally the same setup works in DV.
I have already performed a binary comparison of the webclient.war folder and could not locate any difference. (except for the servers names / ports numbers etc)
The virtual hosts under websphere console also looks correct and is set as it should be.
In case anyone has noticed this please suggest what was done to resolve it.
Many Thanks,
Soumen
We recently performed a Tools Upgrade on our PY environment from TR9.1.4.7 to TR9.1.5.5.
The tools release was successful with no issues at any steps.
However we are noticing a very bizarre behavior with one of the JDE URLs.
When logged in using this URL the icons and buttons are missing. However when we log in to the same webservers using the other URLs those buttons and icons are displayed correctly.
The URLs we are using are:
https://xxbizhubyy.ssss.com (This is a load balanced URL and connecting to 2 WebSphere WebServers TXHDCWBS09 and TXHDCWBS10)
This URL is missing icons and buttons.
https://py910.ssss.com (This is also load balanced similar to the above URL and connecting to 2 same WebSphere instances TXHDCWBS09 and TXHDCWBS10)
This one is WORKING and showing all icons and buttons.
If we provide the URLs explicitly like below this also WORKS and shows all the icons and buttons.
http://<server1>.svc.ssss.com:8093/jde/owhtml/
http://<server2>.svc.ssss.com:8093/jde/owhtml/
We have tried with different browsers and versions of IE with similar results.
I am attaching some screen shots for your reference.
Here is our config setup:
JDE E 9.1
TR 9.1.5.5 (upgraded from 9.1.4.7)
iSeries V7R1
WebSphere 8.5.0.2
Windows 2008 R2 (OS for WebServers)
Load Balanced using NetScalar
Our users are primarily testing using IE 9 but the problem is also replicated on IE 10 or IE11 (even Chrome).
Incidentally the same setup works in DV.
I have already performed a binary comparison of the webclient.war folder and could not locate any difference. (except for the servers names / ports numbers etc)
The virtual hosts under websphere console also looks correct and is set as it should be.
In case anyone has noticed this please suggest what was done to resolve it.
Many Thanks,
Soumen