jimmymac
Reputable Poster
We are on E1 9.0, tools 8.98.42 and use the BI Publisher embedded in JDE for printing checks and other documents.
Today all of a sudden, a check job (R04572) produced no output. When you choose to view RD output, there is no row to view in Delivery Output and no output was printed to the printer. Viewing the logs on the enterprise server, a log for one of our XML Kernel's showed an error message. 'Unable to generate xmlp output. Return code 6'.
Past experience has shown that the particular XML kernel is somehow corrupt and needs to be ended. Then rerunning the job should use a different xml publisher kernel. We did this, we ended the particular process id that seemed to be 'bad', which left a zombie process in jde server manager when we also removed. Then since this was a check write job, the payment group was reset and we reran the check write step. This time the checks and check attachments were produced and printed correctly.
Great, the question is though what exactly happened that caused this. The only log entry seemed to be the 'Unable to generate xmlp output'. Any suggestions on what might be going on would be appreciated.
Today all of a sudden, a check job (R04572) produced no output. When you choose to view RD output, there is no row to view in Delivery Output and no output was printed to the printer. Viewing the logs on the enterprise server, a log for one of our XML Kernel's showed an error message. 'Unable to generate xmlp output. Return code 6'.
Past experience has shown that the particular XML kernel is somehow corrupt and needs to be ended. Then rerunning the job should use a different xml publisher kernel. We did this, we ended the particular process id that seemed to be 'bad', which left a zombie process in jde server manager when we also removed. Then since this was a check write job, the payment group was reset and we reran the check write step. This time the checks and check attachments were produced and printed correctly.
Great, the question is though what exactly happened that caused this. The only log entry seemed to be the 'Unable to generate xmlp output'. Any suggestions on what might be going on would be appreciated.