Eric B.
Member
Please help!!
We have an issue with Automated receipts processing (R03B551 / R03B50). When processing receipts we currently run:
A. R03B551 - Update receipts register
B. R03B50 - Apply receipts to invoices
R03B50 submits R03B50D - Known invoice match with amount.
Our problem is - When a receipt is processed where there are multiple pay items in F03B11 the total amount of the receipt is applied against the first pay item ignoring the second pay item.
For example. We have a receipt in the F03B13Z1 file for 374.34. In F03B11 there are 2 pay items (sfx 001 and 002) for the document. In this case the document is 68946361 for both the F03B13Z1 receipt and the F03B11 pay items. In F03B11 pay item 001 is for the amount of 324.34 and the amount for pay item 002 is 50.00. When we run the Apply Receipts to Invoices job the full amount of 374.34 is applied to the first pay item. The open amount (AAP) is updated to -50.00. The second pay item is not addressed.
In this case the first pay item should have been fully paid and the remaining 50.00 should have been applied to the second pay item.
We have an issue with Automated receipts processing (R03B551 / R03B50). When processing receipts we currently run:
A. R03B551 - Update receipts register
B. R03B50 - Apply receipts to invoices
R03B50 submits R03B50D - Known invoice match with amount.
Our problem is - When a receipt is processed where there are multiple pay items in F03B11 the total amount of the receipt is applied against the first pay item ignoring the second pay item.
For example. We have a receipt in the F03B13Z1 file for 374.34. In F03B11 there are 2 pay items (sfx 001 and 002) for the document. In this case the document is 68946361 for both the F03B13Z1 receipt and the F03B11 pay items. In F03B11 pay item 001 is for the amount of 324.34 and the amount for pay item 002 is 50.00. When we run the Apply Receipts to Invoices job the full amount of 374.34 is applied to the first pay item. The open amount (AAP) is updated to -50.00. The second pay item is not addressed.
In this case the first pay item should have been fully paid and the remaining 50.00 should have been applied to the second pay item.