Summary Chargeback

I work for a consumer and foodservice products company. We are using JD Edwards World Software, version A7.3 cum. 9. My question is in regards to the Accounts Receivable module of the system. Often times, customers make partial payments on their invoices. They also often pay several invoices on one check, with partial payments on each invoice. We use chargebacks as a document to collect amounts that were left over from a partial payment of an invoice.

We recently had a request to summarize the amounts deducted from the payments of the invoices included in a customer's payment into a single summary chargeback.

I am interested in how other companies handle these situations in their systems. Any feedback would be greatly appreciated.



Jason Ziegler
I/T Business Unit Liaison
300 Madison Ave.
P.O. Box 10060
Toledo, OH 43699-0060

Office: 419.325.2218
Fax: 419.325.2419
Mobile:419.344.3944
e-mail: [email protected]

Jason,
Chargeback processing was JDE's initial attempt to
link short payments to missing ordered items in SOP.
There are a couple of alternatives that I've seen
used. One is to pay in full all invoices and leave
the last invoice indicated as short paid. Accountants
typically don't like this as the originating short
paid invoice is cleared. Another alternative was to
process all short paid invoices and then create a new
invoice collecting all the short paid items. A third
was to simply report the short paid invoices by
payment date. A custom DREAM Writer was created and
used the payment date as the invoice number. By the
way, OneWorld AR provides a deduction manager that
gives better control and management of chargebacks and
short payments.
--- ZIEGLJT <[email protected]> wrote:
http://www.jdelist.com/ubb/showflat.php?Cat=&Board=W&Number=48493


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World, OW B733X and Xe

Thanks Mike. I have heard that OneWorld provides oodles of enhancements for A/R over World. Unfortunately, going to OneWorld is not going to be an overnight effort for us.

Today, we process most of our short payments by paying off the original invoice and creating a new document that references the original invoice. However, we do not group together invoices paid on one check to create one summarized chargeback. Each short payment is handled individually.

Any ideas as to how to create a summarized chargeback and still get visibility to the details.

In looking at the available summarization options,
probably the best is to summarize on record/chargeback
date. When chargebacks are created, a new record is
written to F0311 with a unique document number.
Invoice/GL date, batch number are items that would be
constant. You will need to create a new/custom report
or form using DREAM Writer or some other reporting
tool to summarize transactions. JDE does offer a
balance forward option, but that summarizes everything
in AR (similar to credit card statements).
--- ZIEGLJT <[email protected]> wrote:
http://www.jdelist.com/ubb/showthreaded.php?Cat=&Board=W&Number=48762


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World, OW B733X and Xe

Hi Z,
I'm a World A/R user and possibly could have a work around for you.
Instead of utilizing next numbers to generate your chargeback number, use the check number and sequence your pay items 001, 002, 003 etc. per c/b. You can still note the original invoice number in the fold. If you inquire on the customer number in the ledger with the sequence 'A' by document, you'll see the chargebacks for that check number summarized. If you need to look at the detail, you can place a '6' in the sequence and select option 1 on the type input line.
Hope this helps. We had similar needs with our customers Walgreens, Eckered etc.

Terri