Portal Hanging

janemcs123

janemcs123

Active Member
Has anybody else experienced anything like this?

We are running B7333 SP 22 on the portal. We have made some custom changes which involves calling a custom business function at the back end of P4310. Everything works fine in the DV PORTAL.

We have now promoted the project to PY, done a full package build and regenated the JAS client. However when we test the changes in PY PORTAL (FAT is fine) we are getting some very odd results. From the users point of view, the portal appears to hang, BUT what has actually happened is that the application server can no longer communicate with the network, and the only way to rectify the problem is to reboot the server.

The updates performed by the new business function do all complete successfully.

In the log files the last significant message we appear to be getting is:

1956/1952 Thu Feb 12 09:57:53 2004 RTK_FRMS.C726
RUN0000066 - Warning - ProcOpt Data Size Mismatch: Requested 948 is less than Retrieved 958 for App P4310,Version EMC0007.
Data Structure allocated successfully. This usually means items have been added to the template and existing
business function will function correctly.

followed by:

1956/1952 Thu Feb 12 10:01:35 2004 DBFREECN.C171
OCI0000061 - Unable to drop user connection to database server

1956/1952 Thu Feb 12 10:01:35 2004 DBFREECN.C197
OCI0000081 - Error - ORA-03113: end-of-file on communication channel

1956/1952 Thu Feb 12 10:01:35 2004 JDB_DRVM.C750
JDB9900166 - Failed to free db connection

1956/1952 Thu Feb 12 10:01:35 2004 JDB_OMP1.C659
JDB9900250 - Failed to shut down connection.

1956/1952 Thu Feb 12 10:01:56 2004 DBFREECN.C171
OCI0000061 - Unable to drop user connection to database server

1956/1952 Thu Feb 12 10:01:56 2004 DBFREECN.C197
OCI0000081 - Error - ORA-03113: end-of-file on communication channel

1956/1952 Thu Feb 12 10:01:56 2004 JDB_DRVM.C750
JDB9900166 - Failed to free db connection

1956/1952 Thu Feb 12 10:01:56 2004 JDB_OMP1.C659
JDB9900250 - Failed to shut down connection.

1956/1952 Thu Feb 12 10:02:17 2004 DBFREECN.C171
OCI0000061 - Unable to drop user connection to database server

1956/1952 Thu Feb 12 10:02:17 2004 DBFREECN.C197
OCI0000081 - Error - ORA-03113: end-of-file on communication channel

1956/1952 Thu Feb 12 10:02:17 2004 IPCPUB.C3515
API ipcSawUnregisterProcV1 : process 1956 unregistered in entry 14

Any views or opinions on this will be very gratefully received...
 
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