RichRunner
Member
Hope someone can help me out there.
I have been asked to review the way a company use JDE and have come up against a fundamental issue. Their process is as follows:
Invoices that do not match to a PO (typically where invoice exceeds PO)are logged using "voucher logging" menu option.
Once issue is resolved the invoice is processed using "voucher re-distribution" menu option. Typically at this point they will add a line to the PO if the invoice was over PO.
However this led to an "out of balance" error message because the line VAT did not match the header level VAT.
The solution we were given was to increase or decrease the VAT at line level to match the header total and then increase/decrease the net amount on the same line (so if VAT increases then net amount decreases by same amount)
This seemed to work fine and invoices went through AP ok.
However, when the batches try to post to the GL overnight they are going into error due to "out of balance" invoices. Therefore they have got through AP but have fallen over when trying to post to the GL. We have been told that this is a bug and that it will cost a lot to fix.
This doesn't feel right as it is such a fundamental problem.
Has anyone else experienced this and if so, what was the solution?
Thanks
I have been asked to review the way a company use JDE and have come up against a fundamental issue. Their process is as follows:
Invoices that do not match to a PO (typically where invoice exceeds PO)are logged using "voucher logging" menu option.
Once issue is resolved the invoice is processed using "voucher re-distribution" menu option. Typically at this point they will add a line to the PO if the invoice was over PO.
However this led to an "out of balance" error message because the line VAT did not match the header level VAT.
The solution we were given was to increase or decrease the VAT at line level to match the header total and then increase/decrease the net amount on the same line (so if VAT increases then net amount decreases by same amount)
This seemed to work fine and invoices went through AP ok.
However, when the batches try to post to the GL overnight they are going into error due to "out of balance" invoices. Therefore they have got through AP but have fallen over when trying to post to the GL. We have been told that this is a bug and that it will cost a lot to fix.
This doesn't feel right as it is such a fundamental problem.
Has anyone else experienced this and if so, what was the solution?
Thanks
