Optio Dead After SP24 Install on ERP 8

[TFZ]

Optio 7.7, installed Service Pack 24 and now nothing is printing out of Optio. Regular print services are fine, and nobody seems to have encountered a similar issue. We are running on a 400 (V5R4), and it looks like alls being pushed to our Windows box fine. However, when we look at the temp output, we're seeing a header of PDF1.4 now where we used to %1234. Optio chokes.

Any help appreciated, we have open tix with Oracle and Optio but we're also PD down now and rolling back mid - day won't work.

We used to see:
%-12345X@PJL SET PAGEPROTECT=OFF
@PJL SET DENSITY=1
@PJL SET RET=OFF
@PJL SET RESOLUTION=600
@PJL ENTER LANGUAGE=PCL


And now we see:
%PDF-1.4
%âãÏÓ

 

[cdawes]

You need to upgrade your version of Optio which will most likely require a brand new product which will cost you $$$.

 

[Segfault]

[UBE]
UBEPDFCompresison=0

That should do it -- I think SP 24 turns on PDF Compression by default, where in previous releases, it was always off. Must be your Optio version can't handle that kind of PDF.

 

[TFZ]

Segfault - that was exactly the issue. Optio 7.7 is definitely not a big fan of compression.

Thanks!