IE 9 vs IE 8 issues

jimmymac

Reputable Poster
We are on E1 9.0 tools release 8.98.4.2. Internet Explorer 8 is the highest supported released but we do have users who are on IE 9 and things seem to work fine for them. However now we have a user who is having issues. They can sign in to JDE E1, but when they choose an online app like Supplier Ledger Inquiry, it sticks on 'Opening Application' and never displays the screen. The highest version supported officially by tools 8.98.4.2 is IE 8 but as I said IE 9 works fine for most of the users that have it.

What would be the likely culprit that would prevent a specific user from using IE 9 when others have no issue. Any thoughts would be appreciated.
 

peterbruce

Legendary Poster
Jimmy,

This is a "shot in the dark", but how about the compatibility view. It would appear that something is different about the user's IE9 setup/configuration as opposed to others whose IE9 works.
 

adeel

VIP Member
It is also called stuck in processing.

Try to increase the max connection to the users registry through GPO or manually for both

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_MAXCONNECTIONSPERSERVER
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_MAXCONNECTIONSPER1_0SERVER
5. On the Edit menu, point to New, click DWORD Value, and then add the following registry values:
Value name: iexplore.exe
Value data: 10
Base: Decimal



Windows 7
For Windows 7 you need to do following above entry in this location.

<HKEY_LOCAL_MACHINE><SOFTWARE><Wow6432Node><Microsoft><Internet Explorer><MAIN><FeatureControl>
Add the DWORD 32 bit entry for iexplore.exe for both Max Servers.

I believe this will fix the problem.

Thanks
AD
 

jimmymac

Reputable Poster
Thanks all. The issue is resolved. Actually the problem was they were using Google Chrome. IE 9 actually seems to work fine after all.
 

craig_welton

Legendary Poster
Hi folks, I'm bumping this thread as I've been asked to research IE9 ...

Are there people using an older tools release (8.98.3.4 for example) and working with IE9 without a problem?

thanks for any feedback,
Craig
 

Gov

Guest
Craig, we are on tools release 8.98.4.2 and we use IE9 with out any issue.
 
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