How to void a pay item in the customer ledger

[atishube]

I've got the following problem: When you have two pay items in the customer ledger (1 invoice with two lines) and the first line is already posted and payed. The second is posted but not payed, how can you void the second line without cancelling the payment of the first line?

Thanks.

Alex Huber

 

[lawrence_janes]

Hi

Drill into the invoice.
Highlight the pay item you wish to delete and click delete button.
Enter the GL void date and reason code.
Enter the changes to the GL distribution.

Void details are then written to the F03B112

Regards

 

[atishube]

Thanks!

I know this way, but is there a possibility to void also the G/L Distribution because if you do so an error comes up that already posted items cannot be cancelled. What I want is a complete cancellation of the item without an additional line in the G/L Distribution. Is this possible?

 

[ajit_nadgouda]

Alex,

The reason, I guess, why JDE is not allowing void is because, it would need to reverse the original entry. The original entry has two lines in F0411 but a single GL Distribution line in F0911. So internal functionality may not be so robust to take care of partial reversal by splitting the entry of F0911, when one of the line is paid.

Ajit