HOLD ORDER CODES (address book) JDE Enterprise One 8.12

[clintonk]

Hi,

Can someone give me an idea as to why Sales Orders for a specific customer would not go on hold if i have activated on the Address Book revisions, AR, Billing Information, Billing Page2,Hold Order Code a hold code called XX Admin Hold. Surely once this field is activated all sales orders entered for that specific customer should go on Admin hold. What am i missing?

 

[andyklee]

There's one more setup step. Look on the Sales Order Setup menu for a Hold
Code setup program.

_____

From: [email protected] [mailto:[email protected]] On
Behalf Of clintonk
Sent: Thursday, January 08, 2009 8:36 AM
To: [email protected]
Subject: HOLD ORDER CODES (address book) JDE Enterprise One 8.12


Hi,

Can someone give me an idea as to why Sales Orders for a specific customer
would not go on hold if i have activated on the Address Book revisions, AR,
Billing Information, Billing Page2,Hold Order Code a hold code called XX
Admin Hold. Surely once this field is activated all sales orders entered for
that specific customer should go on Admin hold. What am i missing?


_____


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[Devo]

You should also check the processing options behind the P4210 to make sure that hold checking is being done.


From: [email protected] [mailto:[email protected]] On B ehalf Of clintonk
Sent: Thursday, January 08, 2009 8:36 AM
To: [email protected]
Subject: HOLD ORDER CODES (address book) JDE Enterprise One 8.12

Hi,

Can someone give me an idea as to why Sales Orders for a specific customer would not go on hold if i have activated on the Address Book revisions, AR, Billing Information, Billing Page2,Hold Order Code a hold code called XX A dmin Hold. Surely once this field is activated all sales orders entered for that specific customer should go on Admin hold. What am i missing?

 

[Plantsman]

Two other places must be set up...Order Hold Information P42090 must have all hold codes set up, as well as the processing options on the P4210 version you are using for this process.