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F3212 empty occasionally



The configurator, in the entreprise i work, is setting correctly to generate Components (F3215) and routings files (F3212). But sometimes, (1% of time), after validation of the configurator and sales orders, the table F3212 is empty. I have checked setting of the configuration and i didn't seen any problem.

We try to find the reason since 1 year ago now, so if somebody have ever met this problem and made a success to resolve it, i'm interested. :)

Thank you very much

Best regards